Company Profile
Healthcare Resource Group
Company Overview
As an employee owned company, we are committed to providing extraordinary service delivered with the utmost integrity and professionalism.
We embrace the following values:
HRG's OutPartnering™ center is located in the heartland of America - Spokane Valley, Washington. From this location, HRG can service all of your accounts receivable processing needs.
Pride in Ownership! Integrity We strive to do the right thing and uphold the highest ethical and professional standards. We behave in an open, honest, and accountable way in order to earn trust in everything we do. We own our own actions, correct our mistakes, and learn from our experience.
Client Delight We believe Client Delight goes beyond client expectations and satisfaction to deliver the 'unexpected'. Our success is all about exceptional client service. Although Client Delight is difficult to measure and quantify, it is always 'felt' when it happens!
Responsiveness We work to astound our clients with the quality and timeliness of our services. We value action and decisiveness while recognizing that the best opportunities come to those who act quickly.
Cooperation (Teamwork) Everyone at HRG makes a difference and their contributions are valued. We take joint responsibility through teamwork while supporting and relying on each other to insure success.
Respect We work to create a respectful and meaningful workplace that is characterized by honest, direct, and relevant communication.
Growth We will continually seek to improve our services and expertise. We are committed to an environment characterized by continuous learning, a can-do spirit, and a team orientation.
Fun We know that a fun, supportive, and laughter-filled environment is essential to job pride and enjoyment. Employees who enjoy their work will strive to always do it better. Our clients will not only notice, but feel the difference!
Company History
Healthcare Resource Group, Inc. was established in 1994 to focus exclusively on the Revenue Cycle component of the healthcare business. We have four offices servicing over 200 hospitals in the western United States.