Company Profile
Parallon
Company Overview
Parallon Business Solutions believes that organizations that continuously learn and improve will thrive. That’s why after more than a decade Parallon remains dedicated to helping hospitals and hospital systems operate knowledgeably, intelligently, effectively and efficiently in the rapidly evolving healthcare marketplace, today and in the future.
As one of the healthcare industry’s leading providers of business and operational services, Parallon is uniquely equipped to provide a broad spectrum of customized services in the areas of revenue cycle, purchasing, supply chain, technology, workforce management and consulting. We offer unmatched scale, infrastructure and access with more than 30 domestic and international facilities in the United States, the U.K., Mexico and China.
Parallon is committed to bringing a deep and evolving knowledge, a long track record of operational excellence and a full suite of capabilities to all of our partnerships in order to help our clients thrive in the communities they serve.
• As a strategic, operational advisor and knowledge source, Parallon employs more than 22,000 professionals who approach every assignment as operating partners, not vendors.
•Our solutions are designed to meet the real needs of hospitals and healthcare systems through the application of best practices and innovations proven within the nation’s largest provider of healthcare services.
•We offer one of the broadest portfolios of solutions across the United States and internationally.
Parallon provides a unique consultative approach that improves business performance across all hospital operational areas and that is driven by partnerships and successful execution – not reports and off-the-shelf solutions. Our team of working healthcare managers, armed with industry best practices, benchmarks and productivity data from our 225 provider partners, helps physician practices, outpatient centers, hospitals and subacute care centers drive sustainable results in the areas of revenue cycle, supply chain, workforce management, financial services and information technology.
•Strategic Partner – Collaborative, sustainable solutions
•Proven Results – Field-tested solutions in diverse health systems in 40 metro markets
•Comprehensive Resources – Extensive operational expertise, best practices, benchmarks and productivity data
Company History
In May 2011, HCA officially launched its subsidiary, Parallon Business Solutionssm, which centralizes all of HCA's best practices into a service geared to help healthcare providers enhance their performance.
It's a triad of sorts, consisting of Parallon Business Performance Groupsm, which handles revenue cycle management, payroll, health information management and physician credentialing; Parallon Workforce Management Solutionssm, which provides strategic healthcare staffing and recruiting solutions to improve patient care and enhance operational performance with leading technology and services; and Parallon Supply Chain Solutionssm, which optimizes facility inventory, spend and standardization to ensure healthcare providers have the right products at the right time.
While most would consider the group new, the folks running Parallon Business Solutions are long-time HCA-ers including:
•President Beverly Wallace, former head of HCA's Shared Services Group who recently retired in December 2011 after 28 years with HCA
•Current President and CEO Michael O’Boyle
•Eric Ward, with HCA for 20 years, the Parallon Business Performance Groupsm President and CEO
•Jack Isle, a 23-year veteran at HCA and President and CEO of Parallon Workforce Management Solutionssm
•and Jim Fitzgerald, a 29-year HCA veteran and President and CEO at Parallon Supply Chain Solutionssm
Parallon Business Solutions set out in a sprint at its official launch and in less than a month announced its collaboration with Healthcare Financial Management Association (HFMA) to inspire improved revenue cycle excellence for hospitals and healthcare systems nationwide.
The collaboration incorporates HMFA's unique hfMAP web application that tracks and compares data between HCA's 160 hospitals and uses that information to improve revenue cycle performance.
Jump to October 2011, Parallon added three executives to its corporate team. Tom Fee, a 28-year veteran with consulting experience in corporate strategy, as Executive Vice President of Consulting; Kirk Richardson, with 18 years of experience in the medical device industry, as Executive Vice President of Sales and Marketing; and Roger Smith, a decade-long veteran of HCA and former VP of Human Resources of HCA, as Vice President of Human Resources for Parallon.
These three exceptional gentlemen have been instrumental to the success of Parallon in addressing the needs of a dynamic marketplace.
Two weeks after these announcements, the Parallon Business Performance Group received the 2011 Business Excellence Award from Florida's Clay County Chamber of Commerce, recognized for the innovation, ingenuity, leadership and community involvement of the Orange Park Shared Service Center team of 615 members.
Then, just three days later Parallon Business Performance Group's National Patient Account Services was recognized on the 2011 "Best Places To Work in Collections" list of the Accounts Receivable Management (ARM) industry. Companies were ranked on 1) evaluation of workplace policies, practices, philosophy, systems and demographics and 2) measures of employee experience. The 30 highest scores are recognized by insideARM.com and the Best Companies Group. We placed second for large companies.
At the end of December, Beverly Wallace, following an amazing 28-year career with HCA, finalized her plan to retire and left HCA and Parallon Business Solutions to enjoy the golden years. Sad to see you go, Beverly. You will be missed.
Filling her shoes is new President and CEO Michael O'Boyle. Michael has a long history in healthcare financial management with extensive experience in both the provider and payor sectors. We are confident of his leadership abilities to carry Parallon along with its clients successfully into the future.
And to wrap things up, just last month the Parallon Business Performance Group received the Ontario System's Hall of Fame Award for Innovation. The Group was chosen for differentiating itself in the marketplace by incorporating Ontario System's Artiva Healthcare, which was used to assure consistent follow-ups to all commercial and government accounts across member facilities.
For HCA, Parallon Business Solutions' patient-first philosophy exemplifies our own. As we mold the standards to improve how healthcare is delivered and received, the experience we lend to healthcare systems across the nation solidifies that constant and builds upon it to attain new heights and continued innovations. We are deeply excited for what the future holds after seeing what Parallon Business Solutions has already achieved.
Benefits
Health and Welfare Benefits Plan:
• Medical
• Dental
• Vision
• Wellness
• Health Reimbursement Account
• Health Care and Day Care Flexible Spending Accounts
• Life and AD&D Insurance and Dependent Life Insurance
• Long-Term Disability
• Employee Assistance Program
• Voluntary CorePlus Benefits
o Auto & Home Insurance (Note: Home insurance not available in all locations)
o Legal Benefit
o Long-Term Care
o Short-Term Disability
Voluntary Permanent Life Insurance